Are Stretch Objectives Harming Your Lean Program?
Tuesday, September 18th, 2012 Posted in Lean | Comments OffMost of us who have been corporate soldiers are all too familiar with the annual performance review ritual. It’s a regular source of frustration of course, especially in companies that force-fit employees into a predetermined performance distribution that ensures some ...
Not all Data are Numbers by Keith Peterson
Tuesday, November 8th, 2011 Posted in Business Process Improvement, Lean, Six Sigma | Comments OffSix Sigma and Lean both have roots in manufacturing. That doesn’t limit their usefulness in making breakthrough improvements in service and transactional processes; you just have to be aware of biases that may be embedded. One that is often seen ...
Derek P. Mulligan talks about the hiring process
Friday, November 4th, 2011 Posted in Change Management, Lean, Lean Six, Lean Six Sigma | Comments OffI recently had an opportunity to work with a Team of Human Resource professionals at a very large Media Corporation. This organization hires approximately 2000 people on an annual basis and needs to increase capacity. The focus was improving the ...